We love to hear from happy customers.
Here's what some of them have said:
Hubby loves his keyfold, and I want about another dozen of your bags and wallets - you have a customer for life. Sincerely.
We truly love your products. Keep on making them, and keep on making them in the USA!
Thanks for listening!
Dana
I
love the leather credit card sheath. It is the perfect wallet for a
minimalist and is great for reducing back pain from carrying a wallet
in the back pocket. It's the only one of its kind I was able to find
on the internet and I'm glad I did. It looks well made and the
leather is the perfect thickness for a minimalist, yet durable
wallet.
This wallet should show up when one googles
'minimalist wallet' but it doesn't. I really think you could charge
more for it if you were able to get it higher in the google results
or if you get it on amazon. I would have paid $20-25 and given your
competition's prices for simplistic wallets, that price isn't
excessive.
Brandon
Wow, thank you..
The wallet arrived so quickly I was surprised, and what a terrific product.
I will recommend you to any body looking for leather products, including my son inlaw who is a police officer.
Thank you for producing quality products, and making it easy to navigate your website.
Carol
Thank you for the prompt delivery of my coin purses. They were just what I needed for myself and as gifts. It is amazing how hard it is to find a good quality coin purse. What a pleasure it was finding you on the internet, I am always looking to support American made products. Thank you again.
Evelyn
To all it may concern, Today I received my new wallet (code 139) and was totally surprised by the quality. This is exactly what I have been looking for at truck stops for the past several years. Truck Stops have forgotten all about quality products for the trucker and wish to sell junk at high prices. When I opened my package today, the smell of the leather jumped out of the plastic wrapper and knocked me backward. The feel of the soft leather sent chills down my back. I was truly happy. Your web site photos do not do justice for this wallet. This is great! You are free to use this letter as a testimonial of my satisfaction. I will definitely recommend your company to all my trucker and biker friends. Best regards, Lonnie |
Extremely
Pleased Customer
Dear Stephen,
I just want to say that
I am extremely pleased with your beautiful handcrafted American
leather goods, your thoughtful attitude, and your prompt delivery. I
am enjoying my lovely Capri bag, zipper key pouch, and the roomy
makeup cases that supplement the Capri's zipper pockets for
additional organization. I also like the cute braided bracelets and
get compliments on them all the time.
Your prices are
incredibly reasonable for such excellent and durable quality.
Yesterday, a friend admired your Capri's leather and wants to buy a
man's leather billfold for himself, so I gave him a copy of your
"smart" North Star Leather catalog with its price
insert that saves money on color printing and allows you to
pass along a nice savings to your customers. It is easy to see why
you have been successful with your business since 1969. You are tops
with me.
It also was a pleasure to speak with you
regarding my first order. Thank you, again.
Wishing you
continued success,
Linda
Austin,
TX
I want to say that I have owned one of your purses for several years now and still get complements on it! I carry it everyday, and it still looks great! I will never buy a purse from anyone else. I want to order more from you, but my husband said that as soon as this one "wears out" I can get another one. :( It looks like I will have to wait a while... I will get another one anyways. :) I see you have some new styles and colors, and I'm placing another order soon, even though mine is still in good shape. Thanks for making such quality stuff, and thanks for the links to other U.S. made things! I wish you had a facebook link, I would definitely join and/or like!
Belinda
Hi!
I'm another happy customer. I found your website looking for made in the U.S. handbags of good quality. I received my burgundy large classic bag and brown medium classic bag several days ago. It's been so long since I've seen bags like this, so soft and well made.
I absolutely love them both, and will start using them soon!
Thank you for such a great quality handbag,
Cris
Castro Valley
Dear Stephen,
It's lovely to know that there are honest people and businesses out there like you/yours. Thank you so much for adjusting our shipping costs to give us the best possible price. We are thrilled with the braided wristbands/bracelets! They are obviously very well-made with artistry and quality. The colors are beautiful, plus the leather is supple and smells wonderful. Our daughter will be proud to give these out as favors at her medieval party, plus several to keep for us. We'll be certain to highly recommend North Star Leather Company to our friends!
Take care,
Allison
Steve,
My order arrived with lightning speed and you have exceeded my expectations! Evidently I had a small teal fanny pack for 17 years, so the larger size better accommodates the items I wish to carry. Same color, my favorite teal and even the same gray zippers.........I couldn't ask for more! Your workmanship is unsurpassed. Thank you, thank you.
Every good wish, Mary
Dear North Star Leather,
I just wanted to say how happy I am with my recent purchase. I ordered a leather checkbook, keychains and a suede fringe purse; and I was greeted by the wonderful aroma of good leather, which is very hard to find. Everything is so well made. I especially liked the four rows of stitching on the purse handle. Most of the products in the stores nowadays are glued only, and they come apart quickly.
I also think the prices were very reasonable. Most of the subpar imports are more expensive, and the quality is no comparison.
I am eager to tell everyone about your company and hopefully can bring more business your way.
Thank you for making such great products.
Sincerely,
Jennifer in PA
Wow,
you all are terrific in prompt order fulfillment! The quality
of the
leather was beautiful and when my father unwrapped the box
containing the
key case, the first thing he said was "ahhh,
the smell of leather!"
Regards,
Cathi
Orlando, FL
So often we forget to praise.
I’d like to take a minute to thank you for your outstanding service.
I ordered a simple leather wallet form your company. From the time I called to actually receiving this order was three days.
I’d like to add this was done over the Christmas Holiday.
I appreciate your quality service, and the excellent product I received.
I look forward to using your company again!
Thank you,
Peter
I just placed an order last night for a wallet for my Dad. I just found out what he wanted and I wanted to buy American. I believe I've bought from you guys in the past and the quality is just amazing. Not to mention, it wasn't much more than the junk from China I've bought in the past.
By any means, I know my order was a last minute order and I got the UPS e-mail this morning saying it would be here in time for Christmas. I very much appreciate you guys rushing the order and getting it out. I will be a customer for a very long time.
David
|
I just received the flame snakeskin guitar strap and I am more than pleased! The delivery was super fast (3 days across the country) and the quality is even better than expected. I couldn't wait until Christmas to give this gift. The strap is a perfect match for the Les Paul. Thanks so much!
Sara
would just like to comment on your bags and service. Two words will suffice. "Beyond compare". I hope my small enterprise works and I can tell you right now, you are the company I will be dealing with all the way. I will also recommend you highly to anyone needing your services. I can't promise if my biz will even fly but I just wanted you to know how much I appreciated your service and products. Thank you, Ron
Dear Mr. Batson,
Today, I just received the purses I ordered and a small check.
The purses look great. The brown suede purse is exactly what
I was hoping for and the gold one is lovely. Thank you for
everything including your honesty.
|
I've recently purchased several leather pouches of different sizes
and styles and wanted to say thanks for a great product at a great
price!
They are good quality and you give ample cord length!!
thanks again,
Peter
'One of the most amicable and communicative companies I have ever had
the pleasure to do business with, a real peoples business who care
about their great products and the people who buy them. I shall be
back very soon!" Nick - Manchester, England
Dear North Star:
I use to use Rolf key cases. My last one I found
was not the quality that they use to be. I found that
the key holders were made of soft wire. Because of
this I lost an important key.
That is when I started to look for a better quality key case.
I found your company by searching out AMERICAN MADE KEY CASES.
Your name came up and i ordered the double key case.
I am very happy with your key case. The quality is excellent
and is American made. One of these days I will need a new
wallet and when I do I will buy North Star.
Thank you! :)
Leslie
Hello,
I just received my first purchase from you guys and wanted to let you know that it is the best leather product I have ever bought. I will definitely be buying my leather goods from you guys from now on. Thanks!
Bill
Hi, Stephen,
I just wanted you to know that my husband received his wallet and cell phone holder - he is thrilled! The wallet is beautiful and the holder is so much better and nicer than the ones he had (that broke instantly and didn't look nearly as good). Thank you for such excellent craftsmanship, and superior customer service.
Thanks again, so very much!
Michele
Hello North Star,
I just received the wallet that I ordered just 2 days ago! Thanks for the fast shipping and great customer service. But more than that, I love the wallet. I can tell that it is quality made, and even better American made. I feel much better knowing that this piece of leatherwork was made by hand by a fellow American craftsperson. It was at a great price which shows that great quality products are still made here at home. I searched for days to find an USA made leather product with no luck, so I searched online and found you guys. I am very glad I did as I will be letting my friends and family know about your great service and quality American made leather crafts. I will definitely be a return customer. Thanks! –
Rick
Salt Lake City, Utah
Dear
Stephen,
I should call you 11 people at North Star our 11 American
heroes for
sustaining our economy as way too many companies
ran for cheaper labor
and higher profits overseas. They
should know why not many Americans
are buying their
foreign-made products after these companies took
their
paychecks away. Greed does have its Achilles' heel.
I want to
thank you for taking the time replying to my email and
explaining why you don't stamp your company logo on your
products.
LLBean sometimes sells products with the
manufacturer's logo. However,
they insist on selling
anything that provides the best value to their
customers,
which means a lot of imports. (Last year, I wrote to both
LLBean and Lands End and asked them to sell more American made
products as they should know what customers want.)
...
I am
emailing your link to all my friends and families. It is really
encouraging to see our manufacturing well and alive in Ruby,
SC.
Thank you!
Su
thanks
so much!
I have purchased silver eagle & morgan silver dollars
as Christmas presents for my kids and your pouches look perfect to
put them in! Cant wait to get my hands on them. I was going to find a
tandy leather store & make some myself, but yours are much better
and really affordable...
thanks again!!!
Natalie
I
just wanted to let you know how happy I am with the things I have
bought from you. Quality, craftsmanship, attention to
detail, value,
all words that apply to your products.
Living here in New Jersey
(suburban NYC) and seeing what passes
for "quality" anymore makes me
appreciate your work all
the more. If you opened a small shop in
Manhattan selling
your goods, you could be a rich man. Thanks!
Bill
just
wanted to let you know that our order arrived on Wednesday and
the
wallets are beautiful. They take me back to a time (I'm 53)
when
quality products were crafted with pride. So, thank
you; not only for
the excellent products that I'll be proud to
give as Christmas gifts but
for the trip down memory
lane.
Sincerely,
Walter
My modified white fringe handbag was beautifully made! Thank you also for the fast service. I will definitely order from you in the future! Thanks again. Sincerely, |
I just wanted to say thank you for making such a great product. I just received my Leather Police Ticket Book Holder and I love it. The guys in my dept. all have ticket books of one type or another and they are, as I am, very impressed at the quality and workmanship of the book. There is even talk of us putting together an order so that we can have our patch put on the front.
Matthew D. Catoe, PSO-I Cayce Dept. of Public Safety
"Thank you for the great craftsmanship. My husband loves your gift."
J.G Stratford CT.
"Hi to all at North Star Leather Came home from work today and found a package from USA My wallet was here....and its excellent Thanks for the quick service and brilliant products"
Phil Ball(UK)
"Dear North Star Leather ---
"Just
WANT TO THANK YOU AGAIN for excellent product and customer service
!!!
The two belt loop black eyeglass cases arrived yesterday
as
expected.... A REALLY WONDERFUL and UNIQUE product...
I am
always misplacing my glasses, visited many LARGE
eyeglass stores
looking exactly for a belt loop eyeglass cases
with velcro
flap.... No one had ever seen such a product !
Suggest you
approach some chains of optical shops who might
well market your
product as well...."
Warm regards,
Richard Goode
"Just received my order, id badge, and I have to
say that the quality is
exceptional compared to the others I've
had.
I work for a government agency and Monday morning I'm going
to show them
your item and see if they will purchase this badge
holder for our employees.
Thanks again for the order,"
Joseph
Federico
"Just wanted you to know that I rec'd my first order from you today and am unbelievably thrilled! Your items are exactly as advertised and I couldn't be happier. If all goes as planned, you will definitely be hearing from me again. Thanks so much for quality products!"
Vicki Novak
"Just ordered a wallet from you and wanted to say thank you for the very prompt service and delivery. The item was even better quality than I expected. Thank You again and wishing you and yours a very merry x-mas and happy new year."
Thanks
Jessica Dillon
"I ordered 3 of your leather carpenter aprons and received them yesterday. It is not often you see such quality and workmanship. I don't usually send feedback notes, but wanted to say you can be proud of your product. A friend of mine saw the aprons and is planning on buying some herself. Thank you and have a wonderful Christmas and may your company prosper in 2007."
Wilma Wilson
"A satisfied customer"
Dear
Sir/Madam:
"I want to thank you for sending my order so
quickly. I really am pleased with the quick response the price of
your product and the quality of the case. I will be doing more
business with you in the very near future."
Thank you
Linda Dunnam
"Thank you for the quick delivery! I got the item today and it is exactly what I was after. I would love to post a testimonial but it appears you don't have a section for that. Appreciate your work thanks again."
B.A.
Fargo ND
"I
just wanted to write and tell you how pleased I am with the bag. It
is beautiful!!!!!!!! It came some quickly, too. Thank you, so much."
Harriet Glasman
"Thank
u soooooo much for the HUGE tote bag u fixed for me!!! I took it ALL
over NY last week and it was GREAT!!! I stayed in a hotel and did
some touring,
but when I went to NYU for my daughter's tour of
the campus, I just put all
of my clothes and toiletries in it and
away I went. Thank u so much for
adding the zipper in the top and
side. It was filled to the brim, and boy did it
hold a lot!!! I
love it! "
"My
glasses case arrived today and it is exactly what I hoped it would
be.
The rich aroma of fine leather, great finish and even
stitching, a nice
product, and only six days from order to
delivery -- even during INCOME TAX
week! Great job.
Thanks."
Dear Stephen,
"I received the modified
handbag today -- it's just beautiful -- and just what I wanted.
Thank you so much!"
You are a wonderful craftsman!
Amy
"I just purchased the burgandy Monarch Leather HandBag for my wife's birthday. The quality is superb. The leather is soft and supple as advertised.
The shipment time was perfect given I never plan far enough ahead--it arrived the day of her birthday (thank you!!).
I will
definitely purchase products from your web site again."
Sincerely,
J
Berkow, Morgantown, West Virginia
"I've been
extremely busy the last few days, that's why I haven't
written
earlier. Thanks for the great products! This is the nicest,
most well-made wallet I've ever owned! I haven't enjoyed that
great
leather smell in a long time. I'm really impressed,
and it seems like
I received everything in just two
days.
I've already mentioned you to my brother, and a good friend.
My
friend lives twenty miles north of here, and I will be
meeting up
with him sometime next week, and will give him
some of the literature
that you mailed- I may just drop it
in the mail for him, tomorrow. He
is a farmer, drives truck
at night, and also works on a carpentry
crew sometimes! He
feels the same way I do about unfair. unethical
trade-
especially concerning China, and the too-often shoddy goods
that we are faced with these days, and also feels strongly about
supporting businesses such as yours'. I'm sure he will be
impressed
with you and your quality products, and will
spread the word, also.
I will definitely get the rest of the
brochures and catalogs to
people who I think will buy from
you. I'm also going to send a link
to your site to some out
of the area friends.
I really look forward to purchasing x-mas
gifts from you before
long, too. Steve, thanks again for
the great products and service!"
Best Regards,
Joe
Zogorski
"Your company Rocks! Not only are the pouches phenomenal, but I received them 2 days after I ordered. I want to personally thank you for not only having wonderfully crafted products, but for the special attention given to my order. I really appreciate the "rough and rustic" look of my leather pouches for the Renaissance Faire."
Again, Thank you!!
Dave Rubin
If you've enjoyed our products, we'd love to hear from you. Feel free to email: